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Privacy Policy for Pinewood.pk

Privacy Policy for Pinewood.pk

Last Updated: January 2026

At Pinewood.pk, we are committed to protecting the privacy of our customers. This policy outlines how we handle your personal information to provide you with the best furniture shopping experience.

1. Information We Collect

To provide our services, we collect the following information when you interact with our website:

  • Account Information: When you create an account, we store your name, email address, and password to make your future checkouts faster.
  • Contact & Shipping Details: Your physical address and phone number are required to deliver your furniture and provide order updates.
  • Transaction Records: Since we operate via Bank Transfer, we keep records of your order details and payment confirmations. Note: We do not store credit card or bank login details.

2. How We Use Your Data

We use the information collected to:

  • Manage your user account and order history.
  • Process your orders and verify bank transfers.
  • Communicate with you regarding your order status or delivery via SMS and WhatsApp.
  • Improve our product offerings based on popular trends and customer interests.

3. Data Sharing with Third Parties

We only share your information with essential partners to ensure your furniture reaches you safely:

  • Courier Services: We share your name, address, and phone number with our delivery partners so they can transport and coordinate the drop-off of your furniture.
  • Advertising Partners (Facebook/Meta): We share certain data (like site visits) with Facebook to help us show you relevant furniture designs and advertisements that match your style.
  • Legal Compliance: We may disclose information if required by the laws of Pakistan or to protect against fraud.

4. Marketing Communications

While we do not send email newsletters, we may occasionally send promotional offers or new collection arrivals directly to your phone via SMS or WhatsApp. You can request to stop receiving these messages at any time by contacting us.

5. Data Security

We take the security of your data seriously. Your account information is protected, and we use secure internal processes to ensure that your contact details are only accessible to staff members responsible for fulfilling your orders.

6. Your Rights

As a Pinewood customer, you have the right to:

  • Access and update your account information at any time.
  • Request the deletion of your account.
  • Opt-out of receiving marketing messages on WhatsApp or SMS.

7. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please reach out to us:

Phone/WhatsApp: +923108820670

Location: Nishter Road, Sector C Manzoor Colony, Karachi, 75640, Pakistan